Product Owner/Business Analyst Banca (100% remoto España)
la interacción de estos flujos con plataformas como Genesys (sin necesidad de definir la parte asistida en detalle). Trabajar...
la interacción de estos flujos con plataformas como Genesys (sin necesidad de definir la parte asistida en detalle). Trabajar...
. Integrar bots y agentes con APIs internas y plataformas corporativas (Teams, Genesys, sistemas operativos). Modelar procesos...
(Teams, Genesys, sistemas operativos). Modelar procesos reales de áreas crÃticas: SOC, monitorización, operaciones de campo...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Automation) demos, API connections, integrations, prompting, and implementation best practices especially to the Genesys Cloud... in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing...
platforms (e.g., Azure, AWS, Google Cloud) CI/CD tools and DevOps practices CRM and contact center systems (e.g., Genesys...
– our current platform, Amazon Connect, Genesys Cloud). Strong understanding of IVR (interactive voice response), ACD (automatic...
Azure AI, other AI architectures, or LLMs... Bot development using conversation technologies such as DialogFlow, Genesys...