to complex issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL...
committees, and decision-making forums. Administer and optimize PMO tools (JIRA, Confluence, EazyBI, SharePoint, ServiceNow... tools: JIRA, Confluence, MS Office, SharePoint, ServiceNow. Excellent analytical and problem-solving skills...
., Jira, Asana, ServiceNow, MS Project). Advanced IT user, preferably with AI/Copilot experience and Microsoft Power Platform...
. ICP-ACC, CSP, CSM, CSPO) Experience with Atlassian JIRA, Confluence, ServiceNow, and Miro Fluency in Spanish, German...
;Upvise;ServiceNow;Campus;NX Translator;Windchill;Team Center;Webinar;Quentic;CEIS;etc Spanish and English (fluent...
for hardware tasks and escalations. Responsibilities: Monitor and resolve alerts via ServiceNow and TrueSight for Linux/Unix.... Ensure ServiceNow tickets and incident bridges are properly updated during off-hours events. What we expect...
, ServiceNow, etc. Strong troubleshooting and diagnostic skills for software, hardware, and networks. Able to work independently...
: Ensure accuracy and integrity of Technology Master Data in D&IT systems (ServiceNow, Power BI, etc.) Recommend...
, users, etc.), ITSM tools (Jira Service Management/ServiceNow), and software deployment tools like Microsoft Intune...
is a plus Proficiency in Excel for data analysis and reconciliations Use of Azure DevOps, ServiceNow, SAP Solution Manager (SolMan...