, ServiceNow, AI-powered assistants). Support the rollout and continuous improvement of digital initiatives aimed at operational...
tools (JIRA, Confluence, ServiceNow) We acknowledge that many candidates may not meet every single role requirement listed...
and solve tickets during the service period (ServiceNow skills, & Agile knowledge) o Improve/create documentation and Knowledge...
and reporting on ServiceNow KPIs and CMDB inventory. 2. Release Cycles Management Serve as the SPOC from I&O for TME Release...
skills, especially Excel and PowerPoint. Strong experience with SAP Integrated Planning and ServiceNow. Knowledge of VBA...
, monitoring solutions, and ServiceNow. Support Incident Management when needed. What You Bring Education & Experience... Management and IT Service Management, particularly in a ServiceNow CMDB environment. Knowledge of IT asset tracking and software...
to complex issues - Have experience in ITSM ticket systems (ideally in ServiceNow) - Knowledge of processes according to ITIL...
., Jira, Asana, ServiceNow, MS Project). Advanced IT user, preferably with AI/Copilot experience and Microsoft Power Platform...
committees, and decision-making forums. Administer and optimize PMO tools (JIRA, Confluence, EazyBI, SharePoint, ServiceNow... tools: JIRA, Confluence, MS Office, SharePoint, ServiceNow. Excellent analytical and problem-solving skills...
this change, ensuring alignment with the new model by utilizing ServiceNow and ITIL best practices to improve service quality... Management frameworks and processes, preferably in ServiceNow. ITIL certification or equivalent. Excellent customer service...