encryption. Experience in ITIL-based processes (Incident, Problem, and Change Management). Familiarity with ServiceNow...
., ServiceNow). Strong troubleshooting and analytical skills, stakeholder management, project coordination, technical communication...
troubleshooting ServiceNow (preferred) or other ticketing systems such as Jira, Zendesk, Zoho Desk Hardware troubleshooting...
& AI, and experience with ServiceNow is a plus. Strong communication and stakeholder management skills. Ability to work with cross...
through ServiceNow, ensuring SLA adherence. Coordinate with internal teams and external vendors for vendor onboarding, access.... Familiarity with ServiceNow for incident and request management. Understanding of DNS, SSL certificates, and web security...
., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project frameworks (e.g., RACI, critical path tracking...
., ServiceNow). Strong troubleshooting and analytical skills, stakeholder management, project coordination, technical communication...
) ITSM tools (ServiceNow preferred) Endpoint management (Intune;JAMF is a plus) Automation tools (Power Automate...
, monitoring solutions, and ServiceNow. Support Incident Management when needed. What You Bring Education & Experience... Management and IT Service Management, particularly in a ServiceNow CMDB environment. Knowledge of IT asset tracking and software...
Have experience in ITSM ticket systems (ideally in ServiceNow) Knowledge of processes according to ITIL V4 good to have Have high...