Workplace Services Manager
) ITSM tools (ServiceNow preferred) Endpoint management (Intune;JAMF is a plus) Automation tools (Power Automate...
) ITSM tools (ServiceNow preferred) Endpoint management (Intune;JAMF is a plus) Automation tools (Power Automate...
such as raising Purchase Orders for external resources in ServiceNow and tracking them through approval. Drive clear stakeholder..., Teams, Copilot) and AI tools such as Claude. Familiarity with ServiceNow or PPM platforms is a plus. Strong written...
-on with Datadog, LogicMonitor, ServiceNow in production support environments Benefit from regular security awareness training... policy compliance) Desirable: Experience with ServiceNow and/or Jira Service Management Experience using Slack...
in accordance with security advisories. Log and maintain operational information in ServiceNow (incidents, changes, problems... management. Experience using ServiceNow for ticketing, CMDB, and reporting. Basic knowledge of infrastructure as code...
and reporting tools such as ServiceNow, Smartsheet, Azure DevOps (ADO), or JIRA. Project Management certification...
processes, ensuring SAP standards are followed. Manage incidents and change requests in ServiceNow, ensuring SLA compliance...
Management or ServiceNow, and observability platforms such as Datadog Proven ability to design and implement alerting...
, Microsoft, NICE CXone, Verint Cloud Platform, Avaya Cloud, AWS Connect, ServiceNow, or similar). Advanced understanding...
Planning and ServiceNow. Advanced MS Excel and PowerPoint skills;knowledge of VBA and Power BI is a plus. Proven exposure...
technologies, including Power Automate, Power Apps, Power BI, and SharePoint. Preferred experience with ServiceNow or other IT...