for backlog refinement, task prioritization, and validation. Service Delivery: Act as the IT Owner, monitoring ServiceNow... BI environments (Workspaces, Capacities, Licensing). Familiarity with ServiceNow for incident management. SQL, ensure...
details in ticketing tools (ServiceNow, Jira). Incident Resolution Technical Support - Monitor, review, and troubleshoot Level 2 (L2... management (Gitlab) - Experience using technical ticketing and monitoring tools (such as ServiceNow, Jira, and Dynatrace...
/ Infrastructure Transformation Cyber Security Delivery Integration Platforms / APIs ServiceNow / ITSM DevOps / CI-CD delivery...
Transformation Cyber Security Delivery Integration Platforms / APIs ServiceNow / ITSM DevOps / CI-CD delivery models...
with ticketing systems (e.g., ServiceNow) for access requests and approvals Oversee and optimize domain services...
like ServiceNow, Jira What We Offer Key operational role in shaping Sanofi's Demand to Cash data journey at a global...
in English Process Management Tools & Systems like ServiceNow, Jira What We Offer Senior leadership role shaping Sanofi...
, or a related field Experience with ITSM tools such as ServiceNow and collaboration platforms like Confluence Basic reporting...
such as ServiceNow. Ability to run basic SQL queries for data validation. Power BI (or similar Business intelligence tools...
, service, or product support roles Strong proficiency with ServiceNow or similar service management tools Strong proficiency...: Experience with common PMO, service management, and reporting tools, such as: Service management and ticketing tools (ServiceNow...