Data Science Lead
and experience with CRISP-DM and Agile data science framework Ability to identify and resolve both people and process related issues...
and experience with CRISP-DM and Agile data science framework Ability to identify and resolve both people and process related issues...
, modernize it, and expand the service capability and adoption. Resolve service tickets and incidents based on JIRA tickets...
and customizing our platform to automate their Incident Response processes You will also train our clients, resolve issues, respond...
team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve...
a ticketing system. Provide bilingual technical support to clients via phone, email, and chat. Troubleshoot and resolve issues...
to resolve and address service issues. Acts as the on-site supervisor in the absence of the community manager by organizing...
management system Resolve or escalate cases efficiently while ensuring prompt feedback to customers Administer user...
management system Resolve or escalate cases efficiently while ensuring prompt feedback to customers Administer user...
and resolve complex technical issues Professional Level Dynatrace certification (or get certification within six months) Two...
programming skills to create and execute test scripts. Collaborate with development teams to identify and resolve defects...