3rd Line IT Support
well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in...
well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in...
(within a contact centre environment) alongside a strong knowledge of telephony platforms (such as CXone, Avaya, Genesys etc.) Strong working...
well-established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in...
, to accurately forecast call pattern and schedule agents Ideally you will also have used Avaya CMS (17.0 or higher) though...
Avaya Why BT? At BT, we entertain, educate, and empower millions of people every single day. As a brand built...
administration (e.g., Avaya). Knowledge of Microsoft Dynamics 365 is a bonus For further information on this vacancy, or any...
, etc.). Troubleshoot network and connection issues for AV equipment and telephony (Cisco/Avaya). Support and troubleshoot software...
AV solution Linux Experience understanding of VOIP / SIP protocols Knowledge of PBXs (AVAYA, Asterisk and CCM) Knowledge...
then please get in touch: Acer, Canon, Epson, HPI, Kingston, Lenovo, Vertiv, Dell. Avaya, Extreme Networks, Forcepoint, Fortinet...
voice and data infrastructures. Quality of Service (QOS) design and configuration. TDM/IP PBX configuration (Avaya, Zoom...