IT Helpdesk Support Manager
. - Knowledge of Autotask, Connectwise or Halo would be desirable. - You will be process driven whilst retaining a creative outlook...
. - Knowledge of Autotask, Connectwise or Halo would be desirable. - You will be process driven whilst retaining a creative outlook...
of Office 365, Azure and Exchange. - Knowledge of Autotask, ConnectWise or Halo would be desirable. - It would be desirable...
of Office 365, Azure and Exchange. - Knowledge of Autotask, ConnectWise or Halo would be desirable. - It would be desirable...
). Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding... Intune ConnectWise or similar ticketing system Desirable Technical Knowledge VMware Firewall configuration Networking...
management dashboard such as n-able/ConnectWise Veeam backup solutions or comparable products Gamma Horizon, Swyx...
project implementation Secondly, Resource Management Also, experience with the ConnectWise Project Management Tool...
for ticketing systems (ConnectWise) as well as the capacity to work in a fast-paced environment, We feel that this is a great...
, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred...
, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...