Senior Service Desk Engineer
) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests...
) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests...
working as an administrator for one or more of the following platforms: ConnectWise Manage ConnectWise ScreenConnect... ConnectWise CPQ/Sell ConnectWise BrightGauge NinjaOne Audigy Exposure to, or the ability to support and manage, Microsoft GDAP...
365 and broader business IT systems (including Azure, Intune & Autopilot) Hands-on experience with ConnectWise Manage...
working as an administrator for one or more of the following platforms: ConnectWise Manage ConnectWise ScreenConnect... ConnectWise CPQ/Sell ConnectWise BrightGauge NinjaOne Audigy Exposure to, or the ability to support and manage, Microsoft GDAP...
in Salesforce and Connectwise/ServiceNow, helpful. Hybrid (2-3 days in the office, meeting with customers in person) The...