Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
technologies such as Avaya, RingCentral, Verint, and Genesys. Service Stability, Controls & Engineering Support ability...
, RingCentral, Verint and Genesys. Proven ability to influence engineering outcomes, assess technical risk, and contribute to the...
enterprise CCaaS or UC strategies Deep knowledge of major CCaaS platforms (Genesys Cloud, NICE CXone, etc.), UCaaS, CPaaS...
, Genesys, Verint, and RingCentral. Proven ability to influence engineering outcomes, assess technical risk, and contribute...
enterprise CCaaS or UC strategies Deep knowledge of major CCaaS platforms (Genesys Cloud, NICE CXone, etc.), UCaaS, CPaaS...
and professionalism. Experience using systems such as SAP and Genesys would be advantageous, along with an understanding of modern...
with Workforce Management (WFM) systems. Exposure to tools like Genesys or QStory is highly advantageous. Analytical Mindset... to market-leading software such as Genesys, QStory, and other advanced telephony tools. A friendly, supportive and progressive...
We are currently recruiting for a Telephony Specialist (Genesys). This role is a critical role within our Group IT... function and is responsible for the management and ongoing support of the Genesys Telephone system across the Benenden Group...
knowledge with an equivalent Telecoms or CCaaS system (RingCentral, Twilio, Genesys, 8x8 etc..) Possess a strong focus...