Telephony Engineer
Teams & Telephony Cisco CUCM & Jabber Cisco IOS Gateways VOIP Genesys Cloud Contact Centre solutions Call recording...
Teams & Telephony Cisco CUCM & Jabber Cisco IOS Gateways VOIP Genesys Cloud Contact Centre solutions Call recording...
architectures and migration roadmaps Advising customers on cloud telephony transformations into Zoom and Genesys Partnering... to cross-train into Zoom and Genesys cloud telephony SC Clearance is highly desirable (or ability to gain it) Benefits...
platforms (e.g., Genesys or similar) Experience working within housing, property services, or a similar customer service...
tools (Power BI, Tableau, etc.). Awareness of telecoms/unified comms platforms (NICE, Genesys, etc.) and some experience...
), Customer Relationship Management (Salesforce CRM), CTI (Genesys), Ecommerce, and Quotation tools. Key Responsibilities...
business systems including ERP (SAP), Customer Relationship Management (Salesforce CRM), CTI (Genesys), Ecommerce...
(e.g., Genesys). Sound understanding of the Housing Ombudsman Complaint Handling Code. Customer-focused with a passion...
on the team Design Manager / Technical Lead - Genesys Cloud You'll be part of a forward-thinking Product Management... organisation focused on evolving and modernising our Genesys Cloud platform and services. Our technical consultants are trusted...
We are in need of an experienced Programme Manager to deliver a Genesys Contact Centre To Start... and has led the delivered the Genesys CaaS solution in the recent past, Ideally someone who has done sometime in a Telco...
on the team Functional Consultant - Genesys Location: Hatfield Join a dynamic and customer-focused team at the... forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, you'll...