QA Test Analyst
: Web technologies (especially Java platforms) Salesforce experience Mobile application testing IBM iSeries...
: Web technologies (especially Java platforms) Salesforce experience Mobile application testing IBM iSeries...
. · Some experience with CRM software (e.g. Salesforce) and MS Office (particularly MS Excel). · Experience delivering client-focused...
and Qualifications Strong knowledge of MS office applications and CRM/Salesforce systems Full clean driving license...
and Salesforce cases. Resolve customer queries efficiently at first contact wherever possible. Contribute to Net Promoter Score... (NPS) and overall Customer Satisfaction by delivering a positive experience. Accurately log and manage cases in Salesforce...
. Knowledge of fundraising platforms such as Funraising. Experience with Salesforce, Microsoft Dynamics or similar CRM systems...
such as SQL, Power BI or Tableau. Familiarity with CRM platforms such as Salesforce. Experience delivering cross-border or multi...
specifically in a sales support or sales administrative role Proficiency in standard office tools;experience with Salesforce...
within the charity/not-for-profit sector. Strong CRM skills (Raiser's Edge and/or Salesforce). Good working knowledge of Excel...
following: Manage fundraising enquiries and maintain accurate supporter records in Salesforce. Plan and deliver fundraising...
with internal operations teams to manage site-specific risks. Pipeline Management: Utilise Salesforce CRM to track progress...