queue in ServiceNow and escalating to functional leads when necessary. Support configuration and maintenance across active...
in an ITIL environment. Strong background in ServiceNow or similar ITSM tools. Demonstrable process ownership for services...
& Accounting exposure. Experience of Biblio 3, Business Objects, ServiceNow, SAP Fiori, JIRA or Transport Express. Application...
confident using ticketing systems such as ServiceNow or JIRA. You hold a degree in IT, Computer Science, or a related field...
, AWS, or hybrid setups. . Familiarity with ITSM tools (e.g., JIRA, ServiceNow) . Ability to triage and troubleshoot...
, AWS, or hybrid setups. . Familiarity with ITSM tools (e.g., JIRA, ServiceNow) . Ability to triage and troubleshoot...
ServiceNOW, SysAID etc · Willingness to learn new skills and technologies · At least three years of experience in IT support...
, and providing accurate reporting through ServiceNow SPM. Coordinating testing, cutover, go-live, and post-implementation activities... (e.g., ServiceNow SPM, MS Project, or similar). Ability to manage multiple workstreams, dependencies, and third-party...
Tooling (ServiceNow, Remedy, or equivalent) SQL (basic administration or scripting) What We're...
with ITSM tools (e.g., ConnectWise, ServiceNow, or similar). Excellent troubleshooting skills across hardware, software...