, and escalation ITSM/ticketing platforms (such as ServiceNow) and processes (ticket prioritisation, SLAs etc) Microsoft - including...
ServiceNow queries promptly, promoting user capability and best practice Lead resolution of Data Change Management (DCM) tickets...
improvement and accuracy. Experience with procurement systems, contract management tools, SharePoint, ServiceNow or DocuSign..., ServiceNow, SharePoint or similar business platforms. Understanding of governance, compliance or contract administration...
across facilities systems including ServiceNow, Team Center, SAP EAM/Fiori and Archibus. Support routine financial administration using...
: IT service management platform such as Freshservice or ServiceNow. Asset-management or digital estate platforms...
Experience using ServiceNow for incident and request management Any previous support Experience supporting macOS devices...
relationships. Monitoring supplier performance and SLA/KPI compliance, organizing contract reviews via ServiceNow for Gold, Silver...). Familiarity with e-procurement platforms, ServiceNow, or Higher Education finance systems (Desirable). Practical understanding...
using ITSM and operational tools (such as ServiceNow, Jira, Remedy, Zabbix or similar platforms). Education...
and asset management processes. Experience using ITSM and operational tools (such as ServiceNow, Jira, Remedy, Zabbix...
such as ConnectWise, ServiceNow or Autotask. ITIL knowledge or relevant Microsoft/CompTIA certifications. Experience supporting VIP...