/downstream teams (e.g., Active Directory, Entra ID, HR feeds, ServiceNow) to resolve integration issues. - Participate...
tooling (ideally ServiceNow) for incident and problem management. Act as the technical lead on client engagements: run... integration, Strong ServiceNow knowledge, for incident and problem management CI/CD and automation tooling such as Azure DevOps...
ServiceNow or other enterprise ITSM platforms. Proven track record of delivering: Service improvement initiatives Shift...). Experience working in large-scale enterprise MSP environments. Experience with ServiceNow, Remote Monitoring & Management (RMM...
. Proficiency with CRM/ticketing systems (e.g. D365 and ServiceNow), monitoring tools, BI platforms, and DevOps workflows...
such as ServiceNow, Centraleyes, CyberSaint, EGERIE, LogicGate, or Vanta. The ideal candidate will have led the project to select a Cyber...
, Dynatrace, ServiceNow, Jira Scope of services: Proficient with IBM MQ on z/OS.- Knowledge how to configure and administer MQ...
workflows (e.g., ServiceNow, IGA tools), focusing on secure APIs, logging, and system resiliency. - Define business-as-usual... / Experience: - Experience with IGA/ITSM platforms (e.g., SailPoint, Saviynt, ServiceNow) and directory services. - Familiarity...
. Awareness of Application Lifecycle Management and IT Service Management using tools such as Splunk and ServiceNow. Analytics...
in process redesign and implementation. Drive process automation initiatives using platforms such as Celonis, ServiceNow...
with ServiceNow and other approved toolsets. - Maintain a comprehensive view of application, infrastructure and service dependencies...