or planned maintenance. Ensure all activities are logged correctly in tools such as Jira, ServiceNow, or Service Cloud. Support...
ServiceNow experience SRE / Agile methodologies Additional Info Shift-based role with on-call (07:00-15:00 / 10:00-19:00...
. Familiarity with ITSM tools such as Auto Task, ServiceNow or Halo. Role Impact This role is central to delivering a high...
in managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident... systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting: Leverage...
(ServiceNow, Jira Service Management) and how AI can augment these platforms Key Relationships Head of AI CoE (direct line...
resolution Log all Incidents and Requests in ServiceNow, manage all Service Desk tickets, escalating Incidents and Requests... or experience of using ServiceNow ITIL Foundation Additional Information As a colleague here at Evelyn Partners...
. Familiarity with ITSM tools such as Auto Task, ServiceNow or Halo. Role Impact This role is central to delivering a high...
. Collaborative mindset and ability to work effectively across global teams and cultures. Proficiency with tools such as ServiceNow...
. Experience with ServiceNow and Jira Service Desk is desirable. WHAT DO WE DO FOR YOU? At we are PASSIONATE about customer...
technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features...