. Strong hands-on experience with platforms like ServiceNow IRM, RSA Archer, and MetricStream. Expertise in risk workflows, vendor... management skills;ability to influence at all levels. Preferred Qualifications: Certifications in ServiceNow IRM, Archer...
incidents move through to resolution efficiently. This is what you'll be doing Monitoring ServiceNow queues, tracking...-on experience with ITSM tools, ideally ServiceNow. A solid understanding of SLAs and KPIs and how they're used to measure incident...
requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end...-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service...
- Servicenow Experience of providing Technical Support within/for Financial Management Systems Well-developed oral and written...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting.... Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows...
workflows in collaboration with the ServiceNow team. Perform other assigned job-related duties, including support ticket...
with a real-time work ticketing system (ServiceNow). This role will be located in our London office. Please note that this role...
, optimize ServiceNow usage, and lead a high-performing team to deliver exceptional service across a multi-site operation...
. In the Data workstream, we're building a new Data Pillar with ServiceNow and other tools, enabling us to map and assess... using Ins-Pi and ServiceNow, detailing data movement and application dependencies. Present findings to governance forums...
. ServiceNow) Ability to effectively manage challenge / issue resolution with a positive and flexible attitude About SSE SSE...