. Desirable Experience with an ITSM/ticketing tool (e.g. IBM Maximo, ServiceNow, Remedy). ITIL 4 Foundation certification...
, ServiceNow, Azure DevOps). Interviews will take place on the Preston Campus during the week commencing 17th August. Use...
technology experience. ServiceNow, BMC Helix or similar enterprise ITSM platform experience. ISO 20000-aligned service...
Familiarity with service management tools (e.g., ServiceNow, Monday.com, ITGlue etc) Ability to influence stakeholders and impact...
Familiarity with service management tools (e.g., ServiceNow, Monday.com, ITGlue etc) Ability to influence stakeholders and impact...
Familiarity with service management tools (e.g., ServiceNow, Monday.com, ITGlue etc) Ability to influence stakeholders and impact...
recommendations, defect prioritisation and delivering BAU change. This involves the use of a variety of tools such as ServiceNow...
Familiarity with service management tools (e.g., ServiceNow, Monday.com, ITGlue etc) Ability to influence stakeholders and impact...
enhancements (e.g. ServiceNow alignment) Deliver measurable improvements in service reliability and performance 5. Commercial... (e.g. ServiceNow) Experience with SLA/KPI management and performance reporting Commercial & Governance Skills Solid...
is advantageous. Knowledge of ITIL and experience working within an ITIL environment. Experience using ServiceNow. Excellent...