Journey Owners to pursue a technology roadmap, which fully exploits our investment in Workday, ServiceNow and other supporting...
clearance Experience in using IT Service Management tooling such as Managed Engine, ServiceNow, or similar. Company Market...
ServiceNOW, SysAID etc · Willingness to learn new skills and technologies · At least three years of experience in IT support...
with service desk platforms (e.g., Zendesk, ServiceNow, Jira Service Management). Strong understanding of platform strategy...
. Experience in incident investigation and emergency preparedness. Experience using ServiceNow, Monday.com. Previous experience...
. · Experience with case management tools (especially ServiceNow). · Knowledge and experience of HR policies in EMEA... is a must. Preferred Qualifications: · Good knowledge of “back end” ServiceNow functionality is preferred. · Proficiency...
& Request Flow (ServiceNow) Triage and update tickets related to observability tools and requests. Contribute to runbooks..., Cribl, Loki/LogQL, ServiceNow. Comfortable writing queries (Grafana transformations, LogQL, NRQL basics) and reading JSON...
and evolve the ServiceNow product strategy for HAM, SAM, and CMDB. Define and maintain the roadmap, ensuring alignment... with ServiceNow best practices and enterprise goals. Collaborate with stakeholders to identify requirements and deliver solutions...
will include… Ensuring Incidents are accurately assigned, updated and resolved through ServiceNow in a timely manner... in the Asset Management process ensuring that all assets are tracked through the CMDB in ServiceNow, correctly allocated...
deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated... in TPRM module Preferred Requirements: ServiceNow System Administrator Certification ServiceNow Implementation...