service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service..., and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure...
, SAP IDM, SAP Cloud IAG, ServiceNow/JIRA and ideally SAP BTP Security. If this is something you'd be interested...
triage, ServiceNow ticket creation and escalation is required. Experience operating within shift-based/24x7 Hypercare...
experience of structured Incident Management in ServiceNow/ITSM environments, including incident logging and categorisation...
SAP-enabled services and ServiceNow/ITSM environments is strongly desirable, together with the ability to manage flexible...
and internal stakeholders Data analysis, insight, and presentation Automation & tooling (Power BI, Power Automate, ServiceNow...
DC Infrastructure Project Manager - Nlyte, Data Centre Migrations, ServiceNow, ITIL, Change, Decommissioning... as is Nlyte. ServiceNow knowledge is also required as DC Infrastructure Project Manager as is all round infra and cloud...
to cybersecurity risk and remediation. Familiarity with ServiceNow, GRC platforms, Jira, Power BI, or similar workflow, reporting...
service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared service..., and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure...
control testing documentation, findings, remediation records, and workflow activities within ServiceNow IRM. Collaborate..., or similar platforms). Experience with GRC or ITSM platforms such as ServiceNow, Archer, MetricStream, or similar for control...