room booking system (currently ServiceNow) and ensure that the system is utilised effectively as the main database...
such as ServiceNow, Jira, MS Office suite. Experience with OneTrust and MS CoPilot/similar would be an advantage. Ability to manage...
, or systems testing;- Ideally familiar with case management tools (e.g., Pearl, Jira, ServiceNow) and GTM (go-to-market)/project...
licence audits (e.g. Microsoft, Oracle, SAP, IBM, Salesforce, Adobe, ServiceNow, VMware) and internal compliance assessments..., ServiceNow SAM, App Portal and adjacent capabilities), including vendor relationship management and customer success. Ensure...
with IT service management platforms, such as ServiceNow. ITIL Foundation certification or equivalent experience preferred...
→ planning → execution → closure. Validate requests via ServiceNow, ensuring readiness (space, power, hardware). Conduct...
and contribute to daily stand up meetings to review workload/priorities - Supporting the maintenance of ServiceNow by responding...
vendors to identify risks (e.g. Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow). Utilize and optimize SAM tools... (e.g. Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting. Conduct...
ServiceNow. Deliver deskside support services while working onsite. As a successful Desktop Support Engineer... builds, MFA and security standards. Experience using ServiceNow or similar ITSM tools. Excellent customer service...
processes (ServiceNow or similar). Understanding of datacentre standards and best practices (cooling, redundancy, monitoring...