testing Graph Database Management Systems (GDBMS). Integration testing experience with ServiceNow, AWS, Azure, and GCP...
of the ServiceNow IT system, Storm telephony system, QPulse, Customer Database, MyESR, EASY, Iprocurement, within Quality...
-technical stakeholders. ** Experience with ServiceNow for Problem Management is a strong bonus. This is a chance...
or marine automation systems. Practical knowledge of ITIL processes;experience with ticketing/CRM tools (e.g., ServiceNow...
role or similar Ideally, some experience with an ITSM platform such as Freshservice, ServiceNow, Jira Service Management...
1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow...
. · Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). · Understanding of enterprise IT...
. Ability to use service management tools such as ServiceNow. Strong communication and collaborative working skills...
vendor tickets to ensure timely resolution. Experience using ticketing and monitoring systems (e.g., ServiceNow, Jira...
experience in ServiceNow. Experience in an Agile environment. Strong understanding in Waterfall. Strong leadership and ability...