Incident Problem Manager
, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow...
, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow...
: · Experience with ticketing tools (e.g., ServiceNow, Jira). · Understanding of change management and release processes...
. Splunk experience. ServiceNow experience. Technical graduate. We are open to considering flexible working requests...
and alignment. Ensure accurate incident logging, categorization, and documentation in ITSM tools (e.g., ServiceNow..., financial services) with exposure to SOX, GDPR, PRA/FCA compliance. Hands-on experience with ITSM tools such as ServiceNow...
, and common enterprise systems. Service Management: Experience with ITSM tools and frameworks, particularly ServiceNow and ITIL... and processes. Desirable: Experience with ITSM Tools: Advanced knowledge of ServiceNow for incident, request, and knowledge...
such as Idaho or similar Familiarity with IT service systems such as ServiceNow or similar About Us: J.P. Morgan is a global...
, ServiceNow, etc.) with technical teams. Orchestration/Workflow: Practical knowledge of building and demonstrating sophisticated...
: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications...
, Custom, Packaged). Proficiency in data analysis Experience with tools like JIRA, Confluence, ServiceNow, or similar...
improvements. Support IAM-focused testing activities, including validation of integrations with Active Directory, ServiceNow...