with ServiceNow. Strong analytical and communication skills Familiarity with supporting testing and release management Experience...
-on experience with at least one major security platform (SIEM, EDR or XDR). Familiarity with ticketing tools such as ServiceNow...
., Jira, The Hive, ServiceNow). Strong analytical skills with the ability to interpret logs and alerts. Excellent written...
and strong documentation discipline. Experience using ITSM/ticketing platforms (ServiceNow an advantage). A willingness to learn, adapt...
for managing and resolving tickets in ServiceNow within the SLA and provide support for IT related issues from software to hardware... (workstations / phones / tablets) Receive, log, and manage incidents and service requests using ServiceNow Maintaining an asset...
1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow...
with at least one SIEM, EDR or XDR platform Familiarity with ticketing systems (e.g. ServiceNow, JIRA, Salesforce) Knowledge of Windows...
with version control tools (e.g., Git) and ticketing systems (e.g. ServiceNow, Jira). Excellent communication skills and ability...
with ticketing tools such as ServiceNow, Salesforce, or JIRA. Familiarity with Windows event logs, authentication logs, basic...
Integration with Workday (HR) as the authoritative source of identity and ServiceNow for access request workflows and operational..., ServiceNow, and infrastructure/security tooling. The role will be responsible for ensuring strong security foundations, scalable...