Service Delivery Manager (SDM)- Restaurants
and cross-functional teams. Technology Skills Proficiency in Microsoft 365 Suite. Experience with ServiceNow or similar...
and cross-functional teams. Technology Skills Proficiency in Microsoft 365 Suite. Experience with ServiceNow or similar...
, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining... services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly...
, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining... services. Use ServiceNow effectively to manage work, maintain accurate records, and ensure Configuration Items are correctly...
from design through mobilisation. Drive collaboration with strategic technology partners (AWS, Microsoft, Google, ServiceNow...
. Monitor ServiceNow queues and ensure requests are handled within specified SLAs. Provide Cybersecurity SME support to DTTL...
, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide... within ServiceNow, ensuring tickets, changes and configuration items are correctly recorded. Participate fully in shift handovers...
, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide... within ServiceNow, ensuring tickets, changes and configuration items are correctly recorded. Participate fully in shift handovers...
. ServiceNow GRC, OneTrust, Archer, or similar). Prior experience in financial services, legal, defence, or other highly regulated...
records and supporting materials. Maintaining accurate and timely records in ServiceNow, ensuring key fields are completed... Services. A proactive approach to case progression, data integrity and service delivery, including accurate ServiceNow record...
services or SaaS context Exposure to service management tooling (e.g., ServiceNow), and data visualization tools Experience...