with ITSM platforms such as Jira, Zendesk, or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
using a ticketing tool such as ServiceNow, Remedy, Jira Service Management or equivalent. Ability to follow documented...
. Strong understanding of ITIL v3 or ITIL v4 frameworks. Experience using ServiceNow, Jira Service Management or CASD. Strong stakeholder...
and S3 GitLab Confluence ServiceNow (raising incidents, problems and RFCs) MySQL Linux Jenkins Strong SQL query skills...
, volunteering – you’ll find like-minded people driving change at Howden. ServiceNow Programme Manager About Howden Group... experience, and the ServiceNow platform is a key strategic capability across the organisation. Position Overview...
→ planning → execution → closure. Validate requests via ServiceNow, ensuring readiness (space, power, hardware). Conduct...
Linux MySQL Confluence ServiceNow (Incidents, Problems, and RFCs) Desirable Skills Experience with other ETL tools...
Service integration and support model design (ServiceNow) Drive cross-functional collaboration across Data, Infrastructure... Familiar with tools such as JIRA, MS Project, Confluence, ServiceNow Soft Skills Excellent stakeholder management - able...
) and action them in order of priority Update Incidents and Requests (within the ServiceNow Service Management tool) with relevant...
in ServiceNow Collaborate with business stakeholders and technical teams to provide timely updates and ensure service continuity...: ServiceNow, Moogsoft Technical expertise in: Windows environments SQL Server (querying, troubleshooting) Azure cloud platforms...