AWS Connect Architect
and infrastructure-as-code (Terraform, AWS CDK) Integration experience with platforms like Salesforce and ServiceNow...
and infrastructure-as-code (Terraform, AWS CDK) Integration experience with platforms like Salesforce and ServiceNow...
reporting and decision support Experience leveraging program and service management tools (e.g., Jira, Confluence, ServiceNow...
365 and service platforms such as ServiceNow. Act as an internal consultant, shaping ideas into workable solutions using..., specialist, or internal consultant. Good-to-Have Skills Experience with ServiceNow integrations with Microsoft 365...
to maintain awareness of your clients' overall ticket pipeline in ServiceNow (SNOW) Track and follow through on high-priority... Familiarity with exchange connectivity (FIX protocol, market gateways) Experience with ServiceNow, Jira, or similar ticketing...
using systems including ServiceNow, IT Glue, and Network Glue ● Identify project risks early and escalate issues...
understanding of ITIL v3 or ITIL v4 frameworks. Experience using ServiceNow, Jira Service Management or CASD. Strong stakeholder...
in Outlook, iOS, Active Directory, SCCM, ServiceNow Basic networking knowledge (cabling, patching, wireless) The organisation...
, SOAR or similar) Practical use of AI tools to boost personal and team productivity ServiceNow Incident playbook...
, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk or Cassandra Strong...
with one or more of Linux, Unix, MVS, VM, SuperVision, HMC, ServiceNow, CoPilot, ChatGPT, Kubernetes, Kafka, Opera, DB2, ClickHouse/Splunk...