IT Service Architect
across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks...
across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks...
events What you will bring: Advantageous to have but will be trained: ServiceNow , AV technology (Microsoft Teams Rooms...
ITIL Practitioner or ITIL v3 Expert certification. Hands-on experience with ServiceNow or similar ITSM platforms...
, underpinned by ServiceNow, automation, and generative AI. Our 24x7 Operations squads cover infrastructure, cloud, modern workplace... and knowledge articles in ServiceNow. Support continual service improvement by identifying trends and recommending monitoring...
. AI Platforms and Software: Supporting the enterprise rollout of tools such as M365 Copilot, Workday AI, and ServiceNow AI. Proof...
, ServiceNow;CMDB/DCIM: Device42/NetBox/provider portals. Collaboration/Reporting: Google Workspace/Microsoft 365;Excel/Google...
in an enterprise incident management system such as ServiceNow. Gain experience with Microsoft SCCM/MECM...
, underpinned by ServiceNow, automation, and generative AI. Our 24x7 Operations squads cover infrastructure, cloud, modern workplace... and knowledge articles in ServiceNow. Support continual service improvement by identifying trends and recommending monitoring...
., ServiceNow, ManageEngine, Jira). Strong understanding of ITIL v4 processes and incident lifecycle management. Familiarity...
Qualys Cisco Tetration ServiceNow JIRA and Confluence PERSONAL REQUIREMENTS Excellent communication and interpersonal...