in ServiceNow, ensuring efficient triage and resolution Reduce aged queries, escalate blockers, and maintain strong credit note... and attention to detail High proficiency in Excel;experience with NetSuite, Salesforce, and ServiceNow...
in ServiceNow, ensuring efficient triage and resolution Reduce aged queries, escalate blockers, and maintain strong credit note... and attention to detail High proficiency in Excel;experience with NetSuite, Salesforce, and ServiceNow...
knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting.... Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows...
. Experience of ITSM Toolsets including ServiceNow Education / Qualifications: Degree educated (preferably Computer Science...
licensing models. Hands-on expertise with SAM tools (e.g., ServiceNow SAM Pro) and automation of licence management processes...
requirements. Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end... in SIAM and multi-supplier environments. Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred). Proven ability...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting... platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent...
. Collaborative mindset and ability to work effectively across global teams and cultures. Proficiency with tools such as ServiceNow...
across suppliers and ensure integration with ITSM tools (e.g., ServiceNow). Set up end-to-end SLAs and OLAs, including reporting... platforms (ServiceNow preferred). Proven ability to design service architecture, ticket flows, and SLA frameworks. Excellent...