, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams...
with ServiceNow, Microsoft Visio, and excellent communication skills. Knowledge of PAM solutions and Wireshark is a plus. Benefits...
. Manage voice-related queues in ServiceNow and ensure SLTs are met. Perform technical tasks including patching, scripting... and Endpoint client MS Teams Voice Provisioning Safe Agile methodology Experience with ServiceNow, SolarWinds, and ThousandEyes...
platforms (e.g., Archer, ServiceNow, JIRA). Relevant certifications (e.g., CTPRP, CRISC, CISSP)....
/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer...
/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer...
/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer...
in working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow Knowledge of macOS Experience...
-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background...
, ensuring all SLAs and service standards are met. Log, track, and update all work in ServiceNow (SNOW). Work collaboratively... of cabling practices (CAT5e, CAT6, CAT6A, fibre). Familiarity with ServiceNow or similar ticketing systems. Understanding...