Head of Programmes & Enablement
Teams, Jira, Confluence, and ServiceNow. Desirable Familiarity with emerging markets. Additional language skills....
Teams, Jira, Confluence, and ServiceNow. Desirable Familiarity with emerging markets. Additional language skills....
ServiceNow ITSM tool and adhere to the relevant SLAs You will be responsible for managing the support queues, prioritizing tasks... key software and hardware Microsoft Windows 10, Microsoft Office/O365, Teams, AD, ServiceNow, Network, Citrix, Zoom...
to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via... our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll...
and relevant software applications (ITSM toolsets – ideally ServiceNow) Service Management process and lifecycle management...
). Familiarity with tools such as ServiceNow, Freshservice, Jira, Workday. Excellent people management, communication, and change...
in project management and collaboration tools (e.g., MS Project, JIRA, Confluence, Smartsheet, ServiceNow). Stakeholder...
such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance for Role: DV Are you ready to make...
Teams, Jira, Confluence, and ServiceNow. Desirable Familiarity with emerging markets. Additional language skills....
vulnerabilities into “Fix, Acknowledge, and Investigate” categories using industry-aligned risk rating methodologies. Use ServiceNow... certifications: CCSP Familiarity with: CyberArk PAM, ServiceNow SecOps Vulnerability Response / Application Vulnerability...
, underpinned by ServiceNow, automation, and generative AI. Our 24x7 Operations squads support the health and performance... ServiceNow KB articles and team documentation. What You Will Have: Demonstrable experience supporting Microsoft Endpoint...