, underpinned by ServiceNow, automation, and generative AI. Our 24x7 Operations squads support the health and performance... ServiceNow KB articles and team documentation. What You Will Have Demonstrable experience supporting Microsoft Endpoint...
-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared..., and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure...
portfolio, including Salesforce, ServiceNow, and SuccessFactors. Collaborate with presales, solutioning, and technical...
-aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared..., and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure...
, including ticket automation in ServiceNow. Significant experience in Integration platform implementation including acting...
from internal and external sources, ensuring Service Level Agreements (SLAs) are met in line with ServiceNow guidelines. Train...
: Understanding of IT service delivery fundamentals, the use of ServiceNow and how to properly process IT tickets and manage local...
knowledge of Source to Pay software including one or more of the following;Coupa, Ivalua, Oracle, GEP, ZIP, ORO or ServiceNow...
, and service desk queue management (e.g., ServiceNow). Manages firmwide directories and awards processes, ensuring accurate...
) Experience with Enterprise Grade Applications such as Oracle E-Business, Oracle Fusion ERP, SAP R/3, SAP S/4 Hana, ServiceNow...