platforms across multiple systems. Experience with ServiceNow or a similar ITSM tool Hands-on familiarity with AWS data...
. Certificate Management: Digicert, AppViewX. Experience with ticket management solutions: Dynamics 365, ServiceNow, Remedy...
Teams, Jira, Confluence, and ServiceNow. Desirable Familiarity with emerging markets. Additional language skills....
ServiceNow ITSM tool and adhere to the relevant SLAs You will be responsible for managing the support queues, prioritizing tasks... key software and hardware Microsoft Windows 10, Microsoft Office/O365, Teams, AD, ServiceNow, Network, Citrix, Zoom...
). Minimum of 3 years service management experience with the insurance applications. Experience working with ServiceNow...
to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via... our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll...
and relevant software applications (ITSM toolsets – ideally ServiceNow) Service Management process and lifecycle management...
). Familiarity with tools such as ServiceNow, Freshservice, Jira, Workday. Excellent people management, communication, and change...
in project management and collaboration tools (e.g., MS Project, JIRA, Confluence, Smartsheet, ServiceNow). Stakeholder...
such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance for Role: DV Are you ready to make...