Familiarity with ITSM process and ability to leverage modern ITSM tools like ServiceNow, Ivanti or similar. Eligibility for UK...
Strong configuration and troubleshooting skills for Intapp systems. Familiarity with ITSM tools (ServiceNow, Jira) and basic SQL or data...
: Proven experience as a Platform Administrator or power user within low-code/no-code platforms (e.g. Salesforce, ServiceNow...
such as ServiceNow Experience operating in ISO 27001 or similar regulated environments Business & Interpersonal Skills Experience...
primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various... between the ServiceNow CMDB and Flexera. Track hardware procurement, including purchase data, warranties, and contract terms...
Management and IT Service Management using tools such as Splunk and ServiceNow. Analytics: Experience with analytics...
, ServiceNow integrations, and related platforms that support UX. Work closely with internal and external development teams.... Strong knowledge of Oracle Cloud UX components (Journeys, Redwood UX, self-service flows) and/or ServiceNow portal capabilities...
all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents... in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards...
, integrating enterprise systems such as ServiceNow and Salesforce, and delivering high-quality reporting and insights through Power... Integrate data from enterprise platforms including ServiceNow, Salesforce and other systems Implement and support modern data...
with ITSM toolsets, ideally ServiceNow. Excellent Service Management process and lifecycle management knowledge...