., ServiceNow, Jira, or similar) Awareness of security and governance principles, particularly in relation to cloud platforms...
understanding of ITIL v3 or ITIL v4 frameworks. Experience using ServiceNow, Jira Service Management or CASD. Strong stakeholder...
desirable Experience in service management technologies (Remedy and/or ServiceNow are desirable) Customer service skills...
including Zoom, Lenovo, ServiceNow, Snowflake and Celonis, we work with a mix of household names and category leaders...
with ITSM platforms such as Jira, Zendesk, or ServiceNow. Fluency in English (C1) is required, or Chinese (not mandatory...
Exposure to ITSM tools (e.g., ServiceNow, Jira) Preferred Qualifications: Microsoft Certifications (e.g., DP-900, AZ-900... troubleshooting and analytical skills for root cause analysis Exposure to ITSM tools (e.g., ServiceNow, Jira) ....
) and action them in order of priority Update Incidents and Requests (within the ServiceNow Service Management tool) with relevant...
effectively with both technical colleagues and high-demand business users. Curiosity about ITSM tools such as ServiceNow...
transformation Experience delivering change activities for system implementations such as Oracle, ServiceNow, SAP, Workday, or Cloud..., ServiceNow, Workday). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise...
into enterprise systems and workflows, including Oracle HCM, ServiceNow, and reporting platforms. What you ll need From 5 years.... Familiarity with enterprise HR technology ecosystems including Oracle HCM, ServiceNow, IAM, and analytics/reporting platforms...