. IT asset discovery, data analysis and reporting Proficient with ITAM discovery and inventory tools such as ServiceNow...
, and service enhancements Ensure strong operational discipline through ticketing (ServiceNow), documentation, and communication...
knowledge of Source to Pay software including one or more of the following;Coupa, Ivalua, Oracle, GEP, ZIP, ORO or ServiceNow...
. Document incidents, resolutions, and updates within ITSM platforms such as ServiceNow, Remedy, or Ivanti. Support user issues...
Support Experience: Practical experience in IT support and familiarity with ticketing systems (preferably ServiceNow...
- GDS Additional skills: - Kibana - Instana - Pagerduty - Argo/Kargo - ServiceNow - Java The role will be 2 days...
, global KPIs, service reporting) through PowerBI, ServiceNow and MS Products. Guide and manage the outsourced Incident...-pressured projects to tight timescales. Producing statistics and reports through PowerBI, ServiceNow and MS Products...
, cabinets, and other data center infrastructure. Familiar with both ServiceNow Ticket Management system and Nlyte DCIM tool...
, and firewalling Python, shell scripts and command-line tools Process-driven ITSM tooling (Jira, ServiceNow or similar) Clear...
processes, including ServiceNow ticket handling. Technical Expertise Workday Security Configuration Hands‑on configuration...