, across strategic alliances (e.g., Oracle, Salesforce, SAP, ServiceNow, Workday, digital adoption platforms) and forums... of transformation, including technology enablement (e.g., Oracle, Salesforce, SAP, ServiceNow, Workday, digital adoption platforms...
to support the planning and scheduling of requests logged directly and via ServiceNow, ensuring a flexible and high-quality... service. Close allocated ServiceNow tickets accurately and within agreed timescales. Assist with office moves, general...
, ServiceNow) and third-party providers. Familiarity with project tools and ALM (e.g., JIRA, Azure DevOps, Smartsheet, SolMan...
evidence packs and traceable KPI definitions (data lineage, controls, and sign-off). Exposure to ServiceNow, CMDB...
and troubleshooting skills for Intapp systems. Familiarity with ITSM tools (ServiceNow, Jira) and basic SQL or data-manipulation skills...
, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively...
Service Management (ITSM) software (ServiceNow) Due to the nature and urgency of this post, candidates holding or who...
. The team operates the enterprise IT Change Management process, using the central ITSM platform (ServiceNow) as the system... validation and quality checks of RFCs submitted via the ITSM tool (e.g. ServiceNow), ensuring completeness, accuracy, and policy...
platforms and tooling (e.g. ServiceNow GRC, Archer, LogicGate, Vanta, or similar) including configuration, workflow design...
to colleague queries through platforms like ServiceNow, Teams and live chat, either resolving them directly or directing them...