IT Incident & Problem Manager
, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively...
, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively...
, and operational handover. Ensure alignment with enterprise platforms including Salesforce, SAP, ServiceNow, AWS/Azure, and data... experience spanning Salesforce, SAP, ServiceNow, AWS/Azure, and data platforms Experience delivering in highly governed...
tools (e.g., ServiceNow). Strong understanding of Compensation business processes. Ability to manage and prioritize...
. The team operates the enterprise IT Change Management process, using the central ITSM platform (ServiceNow) as the system... validation and quality checks of RFCs submitted via the ITSM tool (e.g. ServiceNow), ensuring completeness, accuracy, and policy...
to colleague queries through platforms like ServiceNow, Teams and live chat, either resolving them directly or directing them...
platforms and tooling (e.g. ServiceNow GRC, Archer, LogicGate, Vanta, or similar) including configuration, workflow design...
line escalation point Contributing to automation and workflow improvements using PowerShell and ServiceNow What We're..., least privilege and Zero Trust Familiarity with ServiceNow or similar ITSM tools Comfortable working in regulated or compliance...
Project Manager - ServiceNow / Microsoft Teams Automation Contract length: 6 months Location: Hybrid - London... Manager to lead delivery of a Microsoft and ServiceNow automation initiative focused on AI-enabled IT service management. The...
integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle) Ability to translate...
through ServiceNow and follow the formal change control process Perform initial testing of problem fixes, change requests...