, across strategic alliances (e.g., Oracle, Salesforce, SAP, ServiceNow, Workday, digital adoption platforms) and forums... of transformation, including technology enablement (e.g., Oracle, Salesforce, SAP, ServiceNow, Workday, digital adoption platforms...
- GDS Additional skills: - Kibana - Instana - Pagerduty - Argo/Kargo - ServiceNow - Java The role will be 2 days...
, global KPIs, service reporting) through PowerBI, ServiceNow and MS Products. Guide and manage the outsourced Incident...-pressured projects to tight timescales. Producing statistics and reports through PowerBI, ServiceNow and MS Products...
. ServiceNow). Requirements Proven experience in a similar Application Support Analyst role, ideally within an MSP or multi.... Experience using ITSM tools such as ServiceNow. Knowledge of SQL or database‑driven applications. Basic scripting experience...
, and firewalling Python, shell scripts and command-line tools Process-driven ITSM tooling (Jira, ServiceNow or similar) Clear...
of our Contact Centre technology platforms, primarily Amazon Connect, supporting AWS services, and ServiceNow Customer Service... Provide 1st/2nd-line support for Amazon Connect, ServiceNow CSM, and associated AWS services (Lambda, Lex, Quicksight, S3...
, ServiceNow) and third-party providers. Familiarity with project tools and ALM (e.g., JIRA, Azure DevOps, Smartsheet, SolMan...
evidence packs and traceable KPI definitions (data lineage, controls, and sign-off). Exposure to ServiceNow, CMDB...
and troubleshooting skills for Intapp systems. Familiarity with ITSM tools (ServiceNow, Jira) and basic SQL or data-manipulation skills...
Service Management (ITSM) software (ServiceNow) Due to the nature and urgency of this post, candidates holding or who...