Data Engineering Technical Domain Expert
systems such as JIRA and ServiceNow. Experience writing technical documentation such as LLDs, user guides, release notes...
systems such as JIRA and ServiceNow. Experience writing technical documentation such as LLDs, user guides, release notes...
and ServiceNow. Experience writing technical documentation such as ADRs/LLDs, user guides, release notes etc. Why Work...
such as ServiceNow is desirable Able to demonstrate experience delivering exceptional customer service Experience adhering and working...
systems such as JIRA and ServiceNow. Experience writing technical documentation such as ADRs/LLDs, user guides, release notes...
, ITSM (ServiceNow), and service delivery frameworks. Ability to develop and pitch MS solutions aligned to client strategies...
, ITSM (ServiceNow), and service delivery frameworks. Ability to develop and pitch MS solutions aligned to client strategies...
on as a Technology Analyst with Connells or similar externally Use of a Service Management Ticketing solution such as ServiceNow...
to gain an understanding Experience of using ServiceNow and understanding of the ITIL framework, in addition to experience...
and Kubernetes. Understanding of ITIL principles. Familiarity with ServiceNow APIs and integration. Experience in using Sonarqube...
of issues and keeping users informed throughout the resolution process. Utilize ServiceNow to track and update the progress... of tickets. Effectively manage ServiceNow queues, ensuring tickets are updated with all actions taken and closed within agreed...