Contact Center Manager, Energy Programs
Looking For Excellent problem-solving skills and experience handling escalations Proficiency with Aircall and/or Call Center Software...
Looking For Excellent problem-solving skills and experience handling escalations Proficiency with Aircall and/or Call Center Software...
(or similar CRM), Aircall, Slack 1+ years of customer-facing work experience, or an Associate’s degree 18+ years old Must pass...
familiarity with Front, Iterable, Duda, and Aircall to support connected partner and communication workflows. Qualifications 3...
Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM...
(e.g., Dialpad, CallRail, Aircall) and ERP system integrations (e.g., NetSuite, SAP, Microsoft Dynamics), including ongoing...
, HubSpot, Notion, Aircall, Stripe, Intercom, Zoho, and Microsoft Teams. Excellent written communication skills with the...