Genesis10 is currently seeking a Sr. Avaya Administrator with our client in the financial industry located in Charlotte... contract position. Responsibilities: Perform day-to-day administration of Avaya platforms on Avaya Aura (Communication...
telephony platforms (Avaya) to AWS Connect. The ideal candidate will have extensive experience in cloud contact center... migrating from Avaya or other legacy contact center platforms to AWS Connect. Knowledge of cloud-native architectures and AWS...
). Enterprise Voice Technologies: Experience with Avaya, Genesys, and Cisco systems. Networking: Strong background in LAN/WAN...
of Avaya Cisco VoIP Telephone system & cabling infrastructure Experience with Panduit solutions is a plus. RCCD Certification is a plus....
Management. OPTIONAL: AVAYA telephony. Duties: Lead/Assist with the migration of Avaya Telephony to MS Teams Telephony... solution. Expert with Avaya & MS Teams Telephony, implementations, and administration Expert with supporting remote telecom...
Management, LAN/WAN, VoIP, and Toll-Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys Complete...
vMotion) Telephony systems exposure (Avaya / MS Teams) Server platform experience (Dell PowerEdge, Cisco UCS) Cisco CCIE...
& Qualifications Experience in Telephony Systems configuration, including Avaya Call Manager, System Manager, and Voicemail Systems... understanding of technical and functional aspects of Avaya PBX systems. AWS Connect configuration and administration. Ability...
, or incident management Experience with cloud-based contact center platforms (e.g., CCaaS, Five9, Avaya, or similar) Experience...
platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human...