will have experience working with Avaya VoIP, Cisco Voice, Telepresence Units, and AV equipment. Responsibilities: Provide end-to-end...: Demonstrated strong end-to-end project management skills Experience working with Avaya VoIP and Cisco Voice Experience...
, and telephony protocols Proficiency in Microsoft Office tools and Splunk Desired skills: Experience with Avaya Call Manager...
environment. Working knowledge of Avaya voice systems, VoIP, SIP/PRI trunks, media gateways, voicemail, call accounting, ISP/OSP...
of in-house voice systems as well as carrier engagements and escalation Oversee vendor support for Ribbon, MS Teams, Cisco, Avaya... to understand and troubleshoot Ribbon Client, Avaya, Cisco Voice, Cisco Telepresence, NICE Regulated Recording, and MS Teams SIP...
retail or distributed environments preferred. Exposure to Microsoft Teams Phone, Avaya, or contact center platforms...
), ePhone / Softphone, Aceyus and Avaya Call Distribution (ACD) systems. Thorough understanding of business process and systems...
platforms: Genesys Cisco UCCE/UCCX NICE Avaya Five9 Strong understanding of: IVR design Automatic Call Distribution...
of Avaya Cisco VoIP Telephone system & cabling infrastructure Experience with Panduit solutions is a plus. RCCD Certification is a plus....
). Enterprise Voice Technologies: Experience with Avaya, Genesys, and Cisco systems. Networking: Strong background in LAN/WAN...
Management. OPTIONAL: AVAYA telephony. Duties: Lead/Assist with the migration of Avaya Telephony to MS Teams Telephony... solution. Expert with Avaya & MS Teams Telephony, implementations, and administration Expert with supporting remote telecom...