platforms including CUCM, Contact Center, Genesys, Avaya OneCloud, and Twilio (optional). Voice networking experience including...
implementing telephony integration in integrating Salesforce Service Cloud Voice with Avaya, including CTI strategy, call routing...
and Switches, Juniper DC/Branches Routers and Switches Good to Have Skills : Arista DC/Branch Routers and Switches, Avaya Contact...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...
& Modernization Program. This role will be responsible for defining and driving the migration from legacy telephony systems (Avaya...
, and ensuring the stability and performance of Avaya-based environments. This is an onsite position based in New York, NY... detailed call flow analysis and trace diagnostics within Avaya environments. Support and maintain Avaya Communication Manager...
, etc.). Troubleshoot network connectivity issues and AV/OT equipment, including telephony systems (Cisco/Avaya). Support enterprise office...
Management. OPTIONAL: AVAYA telephony. Duties: Lead/Assist with the migration of Avaya Telephony to MS Teams Telephony... solution. Expert with Avaya & MS Teams Telephony, implementations, and administration Expert with supporting remote telecom...
. Foundational troubleshooting network and connection issues for AV equipment, OT gear, and telephony (Cisco/Avaya).•Document user...