& Qualifications Experience in Telephony Systems configuration, including Avaya Call Manager, System Manager, and Voicemail Systems... understanding of technical and functional aspects of Avaya PBX systems. AWS Connect configuration and administration. Ability...
management Strong knowledge of telecom technologies: VoIP (Cisco, Avaya, Teams Calling, etc.) PBX systems SIP trunking...
of Telecom deliverables, i.e., Avaya, Cisco and Ribbon voice technologies Excellent communication, interpersonal...
, or incident management Experience with cloud-based contact center platforms (e.g., CCaaS, Five9, Avaya, or similar) Experience...
platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...