Role: Mendix Avaya Engineer Location: MA (Remote) Client: Genesys Duration: 12+ Months Role Type: Contract... Java Actions within Mendix to handle specialized Avaya SDK requirements or protocols that are not supported out-of-the-box...
of Telecom deliverables, i.e., Avaya, Cisco and Ribbon voice technologies Excellent communication, interpersonal...
, or incident management Experience with cloud-based contact center platforms (e.g., CCaaS, Five9, Avaya, or similar) Experience...
Communications Architecture and support of enterprise voice platforms (e.g., VoIP, SIP, call routing) Experience with Avaya (80...
to various systems and servers Provide support for remote employees using Citrix environments, VDI machines, and Avaya/Cisco...
operations. Experience working with monitoring tools such as AppDynamics and Datadog. Experience with Avaya Experience Portal...
platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...
& Architectures (examples- Cloud & Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based...
, and ensuring the stability and performance of Avaya-based environments. This is an onsite position based in New York, NY... detailed call flow analysis and trace diagnostics within Avaya environments. Support and maintain Avaya Communication Manager...