Detection & Investigation Associate: FDO SELF SERVICE WIRE: 9:00 am - 6:00 pm EST
: Actimize Service Browser BlueZone (Mainframe/COR) EDGE Excel Google Lexis Nexis Avaya Innovis Teller Image Capture...
: Actimize Service Browser BlueZone (Mainframe/COR) EDGE Excel Google Lexis Nexis Avaya Innovis Teller Image Capture...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...
Systems Used: Actimize Service Browser BlueZone (Mainframe/COR) EDGE Excel Google Lexis Nexis Avaya Innovis Teller...
: Actimize Service Browser BlueZone (Mainframe/COR) EDGE Excel Google Lexis Nexis Avaya Innovis Teller Image Capture...
knowledge of most components within the Avaya telecommunication systems and contact center platforms including Workforce... COMPTIA Certification Upon Hire Or Microsoft Certification Upon Hire Or Avaya Certification Upon Hire Or ITIL Fundamentals...
Excel Google Lexis Nexis Avaya Innovis Teller Image Capture Web Browsers WebView Attributes: Analyze Detect...
Systems Used: Actimize Service Browser BlueZone (Mainframe/COR) EDGE Excel Google Lexis Nexis Avaya Innovis Teller...
: Actimize Service Browser BlueZone (Mainframe/COR) EDGE Excel Google Lexis Nexis Avaya Innovis Teller Image Capture...
concepts including SIP/RTP, call control, and agent state management Experience integrating with Avaya APIs for call events...
knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc. Entry level knowledge on management...