Experience with PowerBI, Genesys, and/or Avaya are a plus Experience with technical troubleshooting or problem-solving...
Manage accounts for email, telecom, and access controls Configure and manage Avaya VOIP phones Administer user and computer...
Telecommunications business needs and services. Ensure Avaya system requirements are met, including third-party software and/or hardware..., administer, engineer, and troubleshoot Avaya Telecommunications Systems;hardware and applications Must have experience...
reports to leadership Must Have o 8 years of experience in leading CCaaS platform such as NICE Genesys or Avaya o 8 years...
8x8 analytics/quality management experience. Experience migrating from legacy PBX/UC platforms (e.g., Cisco, Avaya, Mitel...
on Workspace, ShareFile VoIP telephony, including soft phone products on PCs/laptops and smartphones, Avaya preferred ArcServe...
Job Specs: This role focuses on Avaya systems, SIP, dial plans, PSTN, and call routing, along with CCaaS (Five9, NICE...
| Powershell~ Skills: Avaya Aura~CTI Genesys Experience Required: 8-10, Project Code :...
, maintain the DocuSign repository, and track expiration and renewal dates. - Localization: Adapt global Avaya templates...
platforms (such as Avaya, Cisco, Genesys Engage, Amazon Connect) to Genesys Cloud CX. At least 3+ years of experience...