tools. Familiarity with enterprise telephony systems (e.g., Genesys, Cisco, Avaya, Five9, or equivalent...
with Cisco, Genesys, Avaya and/or other OEMs Colaboration / CX / Data Center / Enterprise Networking / Security /Iinfrastructure...
and telecommunications technologies, i.e., Genesys Cloud, Cisco, Avaya, Zoom, faxing solutions, etc. Designs, develops, implements...
, and VoIP protocols, including hands-on experience with major platforms (e.g., Cisco Unified Communications Manager, Avaya Aura...
About AvayaAvaya is an enterprise software leader that helps the world's largest organizations and government... agencies forge unbreakable connections. The Avaya Infinityâ„¢ platform unifies fragmented customer experiences, connecting the...
â— Technical skills: Professional or Expert Certification (Cisco, Juniper, Avaya), Infrastructure Engineering/Maintenance, Advanced...
Certifications in Voice Specialization, such as CCNP - Collaboration Other technical certifications (i.e. CCNA, Avaya ACE...
Certifications in Voice Specialization, such as CCNP - Collaboration Other technical certifications (i.e. CCNA, Avaya ACE...
with legacy telephony platforms (e.g., Avaya) Exposure to additional UC/contact center platforms (e.g., Microsoft Teams, NICE...
from legacy telephony systems (Avaya) to AWS Connect, ensuring a seamless transition, optimizing operational efficiency...