, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya). Experience with telephony infrastructure, SIP, VoIP, call routing...
center platforms and migrations including Avaya, Cisco, Genesys, NICE, Five9. Strong ability to translate business...
technology, Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
, Maintenance) Cisco Genesys Avaya Microsoft Works with Business and IT Leaders to identify customer needs, issues... of Collaboration, Customer Experience and Infrastructure Strong expertise in Cisco Collab, Avaya Collab, Microsoft...
, Alertus, Avaya Call Manager, Beyond Trust, Microsoft Endpoint Manager (Intune), SCCM, Active Directory, Ivanti VPN, Remote...
Unified Communication Manager, Cisco Webex, Cisco Packaged Communications Center Enterprise, Avaya Aura Contact Center... networks, from manufacturers including Avaya or Cisco. Experience with ITIL concepts and processes, implementing both VoIP...
: Familiarity with leading telephony equipment vendors such as Avaya, Cisco, and DSG. One of the following certifications... is required: Avaya, VOIP, STU/STE, Call Managers, ACD, Tempest Repair End user equipment familiarity is also required. Candidate...
. · Support customer VTC bridge sessions, LiveStream events, software VTC desktop users (Polycom RealPresence. · Support Avaya..., ConnectedSign, Polycom, Cisco, vBrick and Avaya. · 3+ years of experience operating, maintaining, optimizing, and troubleshooting...
. · Support customer VTC bridge sessions, LiveStream events, software VTC desktop users (Polycom RealPresence. · Support Avaya..., ConnectedSign, Polycom, Cisco, vBrick and Avaya. · 3+ years of experience operating, maintaining, optimizing, and troubleshooting...