Job Summary: Supports the Revenue Compliance BU to answer Help Desk calls, provide expert triage and manage resolution of customer service tickets. Maintains communication with customers through outages and service activity. Duties and ...
Job Summary We are seeking a Principal Technical Product Manager to lead the development and delivery of scalable, high-impact technology solutions within a complex, regulated environment. This role reports directly to the General Manager...
Job Summary: As a Senior Software Engineer on our Pensions product, you will play a key role in the technical design and implementation of our enterprise retirement administration platform. You will lead the design, development, and optim...
Job Summary: As a Principal Support Specialist, you will be responsible for providing strategic, expert-level technical support to ensure the highest levels of customer satisfaction. You will play a key role in diagnosing and resolving co...
Job Summary: Conduct tax and regulatory reviews on behalf of clients. Perform review functions to detect, correct, and document client tax/fee revenue deficiencies. Focus areas included but are not limited to;sales & use tax, franchise f...
Job Summary The FileLocal Call Representative is responsible for providing technical support and assistance to taxpayers through phone and email interactions. This role requires strong problem-solving skills, effective communication, and ...
Job Summary: The Director of Customer Success leads the strategic execution of customer success initiatives, ensuring alignment with GovOS's vision and objectives to drive long-term customer growth and retention. This role oversees a team...
Job Summary: Responsible for providing quality customer support for Clients and Taxpayers through phones, email, and correspondence, daily processing of payments, working delinquent accounts, and providing follow-up for Clients and Superv...
Job Summary: The Desktop Support Engineer I - is an IT professional who helps users resolve issues with computer hardware, software, or infrastructure. They respond to users inquires (phone, chat, or self-service) assess problems and issu...
Job Summary: The Head of Billings & Collections is a strategic shared services leader position, overseeing end-to-end transactional accounting operations, including revenue support, billing, collections, and accounts receivable. This role...