Job Summary The Product Owner is a key liaison between market needs and the delivery of a solution. In this role, the Product Owner owns the backlog end-to-end—writing clear epics, user stories, and acceptance criteria, collaborating with...
Job Summary: The Customer Support Specialist will serve as the first point of contact for technical and customer service issues related to Neumo Cloud Records and Search products. This role focuses on providing support to citizens and bus...
Job Summary: The Client Services Professional I role is responsible for overseeing the custody and management of securities portfolios for States Unclaimed property programs, each with millions of dollars under management. The role involv...
Job Summary: You’ll systematically investigate how people across Neumo actually work, document what you find, and identify which processes are ripe for AI automation. Think of it as an ongoing operational audit: you move through every dep...
Job Summary: The Customer Care Manager I is responsible for leading and overseeing the daily operations of the customer care team to ensure exceptional service delivery and customer satisfaction. This role involves developing and implemen...
Job Summary: As a Principal Support Specialist, you will be responsible for providing strategic, expert-level technical support to ensure the highest levels of customer satisfaction. You will play a key role in diagnosing and resolving co...
Job Summary: The individual in this role will generate test documentation, perform end-to-end testing, and build and execute automated test cases. Competitive candidates have at least 2+ years of experience in a role with a QA function, i...
Job Summary: Responsible for providing quality customer support for Taxpayers through phone, email, and correspondence, daily processing of payments, and working DRE projects and new client implementations. Duties and Responsibilities: ...
Job Summary: Neumo is looking for a Director, Business Operations who will report directly to the GM/EVP of the Public Admin BU to oversee initiatives across all Finance & Tax and Forms business areas within the BU. This position will gui...
Job Summary: Responsible for supporting Neumo's compliance program, including submerchant onboarding and due diligence, transaction monitoring, compliance operations, vendor oversight, and compliance reporting. Duties and Responsibiliti...