Customer Service Operations & Escalation Lead (Contractor)
across all service channels — voice, chat, and email. Ensure SLA, FRT, CSAT, and resolution rate targets are consistently achieved... and implement solutions to improve performance and customer satisfaction. Collaborate cross-functionally to enhance workflow...
Lugar: Union City, CA | 26/09/2026 17:09:43 PM | Salario: S/. $50000 - 60000 per year | Empresa: OPPO