-assist tools, conversational AI, summarization, and thoughtful triaging solutions. Champion the integration of AI/ML... Digital experience, AI, product, and engineering teams to integrate scalable and secure AI solutions across the support...
technologies, particularly AI and automation solutions, to revolutionize service delivery and customer experience while scaling... that prioritizes exceptional customer satisfaction through continuous measurement of user experience (CSAT), service performance (SLA...
for efficiency, customer satisfaction (CSAT), and time to value realization. Cross-Functional Collaboration: Serve as the primary...), Solutions Consulting (pre-to-post sales handoff), and Technical Account Management/Account Management (account health...
satisfaction (CSAT). AWS Global Services AWS Global Services includes experts from across AWS who help our customers design... performance metrics - Technical proficiency to understand and articulate AWS services and solutions - Strategic thinking...
satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize... specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the...
satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize... specialty practices, which cover a variety of solutions, technologies, and industries. This position requires that the...
satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize... specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities...
) Reports to: Director, Professional Services About SkillNet SkillNet Solutions is a global leader in digital transformation... account health (CSAT/NPS). Delivery Leadership & Technical Oversight: Oversee multi-phase, multi-workstream digital...
(expansion within Maintain accounts). Profitability (margin health) of accounts. Client satisfaction (CSAT, NPS). Team..., we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate...
and elevate the customer onboarding experience for Oracle Cloud Infrastructure (OCI) Dedicated Cloud solutions, including..., security/compliance readiness, training completion/proficiency, and CSAT/NPS;build dashboards for stakeholder reporting...