or integrating Service Cloud contact center solutions (CTI / Omni-Channel / agent workflows) strongly preferred Salesforce Certified...
platform (Studio, Admin, Reporting, APIs). Strong understanding of contact center operations and technologies (IVR, ACD, CTI...
. Experience with MRI, Yardi, Skyline, JD Edwards, or CTI systems preferred. Proficiency with Microsoft Excel and PC-based...
. Experience with MRI, Yardi, Skyline, JD Edwards, or CTI systems preferred. Proficiency with Microsoft Excel and PC-based...
the Critical Time Intervention (CTI) model, including ISP development, goal tracking, and progress monitoring. Ensure...
. Experience with MRI, Yardi, Skyline, JD Edwards, or CTI systems preferred. Proficiency with Microsoft Excel and PC-based...
to: Establishing and enforcing Cyber Threat Intelligence (CTI) support standards, including monitoring activities and developing cyber...
mitigation. Hands-on expertise in obtaining and applying Cyber Threat Intelligence (CTI), using Indicators of Compromise (IOCs...
configuration & setup including CTI integration;3+ years of experience in 'Lead to Cash' and 'Customer Service to Field Service...
, a Critical Time Intervention (CTI) model Conduct engagement through a Strength Based approach Ability to provide crisis...