certification. Experience in banking/financial services domain. Exposure to Omni-Channel routing, CTI integrations, and voice...
Relevant military MOSs: 35P, 1N3X1, 1A8X1, CTI, 267X or equivalent Native speakers may be considered, especially...
Technology Institute (CTI), ASHRAE, Eurovent, etc. You’ll have the following skills and experience: Bachelor’s degree...
of experience in supporting Contact Center Operations, including CCaaS platforms, IVR, CTI and WFM Tools. Preferred...
will be considered. Job Description The adjunct instructor will be responsible for teaching Information Technology courses (CIS, CTI...
/Partner portals, telephony/CTI, knowledge & bots, analytics) and integration patterns (e.g., event-driven, iPaaS/ESB, API...
Overview: To support the Mission of Helio Health, Inc., the CTI Case Manager will provide comprehensive care... management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited...
in Service Cloud, Omni-Channel, Case Management, Knowledge, CTI, SMS, and Chat integration. Added Plus: Familiarity...
. Responsibilities Proactively gather, analyze, and disseminate timely and accurate CTI to support operational decision-making... and analyze information from various classified and unclassified sources Produce written reports summarizing gathered CTI...
, Genesys CTI, Adobe Sign, Brainshark, etc.). Lead data migration efforts for structured/unstructured data using Apex Data...