Nurse
: Home health and psychiatric nursing background preferred. Training in Coleman CTI or other coaching modality is preferred...
: Home health and psychiatric nursing background preferred. Training in Coleman CTI or other coaching modality is preferred...
architecture. 8+ years experience working in Salesforce Service Cloud, Omni-Channel, Knowledge, Case Management, and CTI...
: Home health and psychiatric nursing background preferred. Training in Coleman CTI or other coaching modality is preferred...
architecture. 8+ years experience working in Salesforce Service Cloud, Omni-Channel, Knowledge, Case Management, and CTI...
such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce...
Management, and voice network protocols. Proven experience with CTI integration (APIs, CTI screen-pop, CXone, IVR database...
Administrator AgentForce, CTI knowledge, or experience is a plus Pay rate: $85 - $95 per hour JSG offers medical, dental...
with existing connected transportation interoperability (CTI), C-ITS, vehicle-to-everything standards such as those from ITE, SAE...
, Computer Telephony Integration (CTI) systems, and 800 Mhz radio systems is also preferred. Link...
(e.g., CTI, Service Cloud Voice, Cisco Webex). Oversee release management including testing, documentation, training... (Voice, CTI, SMS, email). Familiarity with Agile methodologies (Jira, Monday.com, etc.). Advanced Salesforce certifications...