initiatives. This role will guide large, complex enterprise-level AI infused Contact Center implementations, elevate delivery...JourneyTeam is seeking a Principal Solution Architect specializing in Dynamics 365 Contact Center, knowledge...
Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing... impact, aligning solutions with the larger goals of our enterprise and service provider customers. In collaboration...
. ● Must be willing to support an on-call rotation ● Security clearance level: TS/SCI w/Poly ● US citizenship..., and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning...
. ● Must be willing to support an on-call rotation ● Security clearance level: TS/SCI w/Poly ● US citizenship..., and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning...
This role will establish and maintain the operations for a Center of Excellence (CoE) focused on standardizing... in operations. What You Will Do Build and Manage the CoE Establish the operating model for the Litigation Center...
days per week in office. Job overview and responsibilities The Senior Manager - CallCenter & Customer Care... Technologies position will lead a development team in the continued design and development of a modern, cloud-based contact center...
engineering projects from conception through production deployment, including enterprise-scale initiatives like secure web gateway... in key areas like cloud security incident response Maintain on-call rotation and ensure team readiness for 24/7 incident...
center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest... of our enterprise and service provider customers. In collaboration with Engineering, Product Management, and leveraging Arista's world...
of the team, you’ll provide 24x7 support for enterprise Identity, Credential, and Access Management (ICAM) services..., MD area (Government and Contractor facilities) Schedule: 24x7x365 Operations Center, 10-week rotating schedule Period...
of Bachelor's degree requirement. - Experience leading multiagency call centers or contact center-as-a-service (CCaaS..., and professional development guidance. - Capture and maintain resource assignments and utilization across the enterprise...