is required. Technical Skills: Experience with Five9 is required, along with proficiency using CRM, care management, or similar technology...
software applications such as LeadPerfection, Five9, RingCentral, and other various applications used in the performance...
(D365, AS400/PRMS, or similar) Familiarity with contact center tools (e.g., Five9) Proficiency in Microsoft Office (Excel...
via phone and email, leveraging Five9 and various partner technology platforms Conduct outreach to screen potential... centers, social services, care navigation, or related fields Experience in a virtual contact center environment (Five9...
etc.) Salesforce Five9 Skills: Excellent interpersonal and communication skills (oral and written) necessary to effectively...
onboarding, this position must be proficient in running ABOUT’s Transfer Center technology, Five9 phone systems with call...
of contact center software (i.e., NICE, In Contact, Five9, 8x8, Talk Desk, etc.), concepts, practices and proceduresHigh school...
(CRM) tools, preferred Basic knowledge of contact center software (i.e., NICE, In Contact, Five9, 8x8, Talk Desk...
If You Have: Proven track record with SMB sales or telesales. Familiarity with dialers (JustCall, Five9), VOIP, or other high-volume...
etc.) Salesforce Five9 Skills: Excellent interpersonal and communication skills (oral and written) necessary to effectively...