. Gainsight and Salesforce experience is a plus. Ability to travel 35+% to customers. Experience with customers in the Federal...
such as Salesforce and Gainsight to monitor customer health, adoption trends, and revenue impact, enabling data-driven decision-making... for customer success and long-term relationship building. Leverage tools daily (such as Gainsight, Gong, and Claude) to generate...
. Exceptional relationship-building skills. Strong understanding of Microsoft Office Suite. CRM expertise (Gainsight preferred...
. Proficiency in Microsoft and Google Suite of products. Experience with AI/ML-driven Customer Success platforms (e.g., Gainsight...
with AI/ML-driven Customer Success platforms (e.g., Gainsight, Catalyst, Chorus) or a demonstrated ability to adopt and integrate...
understanding of Salesforce and the broader sales technology ecosystem such as Outreach, Gong, Clay and Gainsight, including... Nice to Have Salesforce Admin or Advanced Admin certification Experience with Gainsight or similar customer success...
where each team member managed a portfolio of 8-40 accounts. Experience using Gainsight. Passion for going above and beyond the call...
like Gainsight and Plan View to support a unified CRM ecosystem. Collaborate with Commercial Data teams to ensure seamless data flow... Qualifications: Experience with Salesforce Integrations or consolidations with other systems/software preferably with Gainsight...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight... with CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical product...
and operational levels. Proficiency with CRM and Customer Success platforms such as Salesforce, Gainsight, HubSpot, or ChurnZero...